Financial Aid consulting solutions
One of the mounting challenges currently facing many institutions of higher learning is the viability of their student support surrounding how financial aid is managed and provided to its student constituents while serving as a viable and trusted resource in the institution to its serviced community. Among financial aid administrators, a common set of challenges has been recognized as being primary inhibitors for administering impactful financial aid programs to their constituents. These common challenges include maintaining viable compliance across an institutional framework, ensuring that the institution is meeting students’ expectations, the utilization of technological advancements to enhance the bandwidth of financial aid administration, along with consistent staffing shortfalls and mounting staffing pressures.
Understanding these industry-wide concerns, our team has constructed mediums to assist institutions in helping to better understand the needs of its students, the current successes of its active policies and procedures, and addressing critical risk mitigation tactics regarding an institution’s alignment with Title IV regulation.
Serviced Solutions
Audit Assistance
Support provided in audit preparation, audit responses, and audit-required actions including task force development and policy review/revision to address organizational compliance.
Verification Assistance
Support provided based on the organization's verification needs which can include quality assurance, policy review & revisions, staff training, and temporary & seasonal peak staffing solutions
Report Preparation and Support
Support provided assisting in the development of annual reporting requirements. Assistance in the development of new reporting tools for regulatory compliance management
Personnel Training
Delivery of organizationally tailored or generically crafted training based on the organization's highlighted areas of focus
Organizational Training Program Development
The development of an organizationally tailored training program to be maintained and used at the organization’s discretion to highlight areas of focus, processes, procedures, and policies to maintain and ensure staff knowledge base retention.
Policy Review & Content Recommendations
Support is provided by reviewing organizational policies to determine Title IV regulatory compliance alignment. provided recommendations for suggested policy revisions to ensure a more regulatory-compliant policy to minimize potential compliance risks.
Policy Development Assistance
Support is provided by assisting in the development of organizational policies and procedures geared to program compliance including a quality assurance review for newly developed or revised policies to ensure alignment with Title IV regulations.
Staffing Solution Support
Provide temporary staffing solutions to assist with customer management needs and office deficiency to ease customer wait time and processing delays due to staffing challenges.
Financial Aid Office Assessment
Conduct a 1-month full assessment of the functionality of the financial aid office to include, but not limited to, a review of customer service engagement, title IV regulatory compliance adherence, and overall effectiveness of administrative capabilities and overall office management. A Final Report regarding findings and recommendations is to be provided at the conclusion of the assessment.